By improving customer experience design, companies drive growth and the public sector stays relevant, says iOCO ...

As interactions between businesses, brands and their customers shift, the race to redefine customer experience (CX) is ...

Customer contact sector makes jobs, export revenue gains By Simnikiwe Mzekandaba, IT in government editorJohannesburg, 31 Jan 2025SA's global business services sector is on track to create 500 000 ...

Macmillan Learning, a privately-held, family-owned digital learning company, today announced the appointment of Greg David to ...

As businesses prepare for 2025, AI marketing is transforming the way brands engage with consumers. Artificial intelligence is no longer just a buzzword; it has become a critical tool for automating ...

Louis Smith is a renowned E-commerce SEO Consultant and Enterprise Shopify Search Engine Optimization Specialist from Bolton, ...

In-person shopping is in for many young consumers. So is digital shoplifting.

Lotto Champ is a new AI-powered lottery-winning program designed to help people increase their chances of winning ...

Henderson Water Utility (HWU) is informing a portion of their customers of a potential error that has affected water billing ...